PHPJunkyard support forum

I miss a function under Enable Knowledgebase in hesk (feature request)

Function on hesk now:
YES, enable Knowledgebase
YES, use HESK as a Knowledgebase only (disable help desk)
NO, disable Knowledgebase
.......................................................................

My feature request:
No, disable Knowledgebase for customer (customer can access to Published articles but not the whole Knowledgebase)

Hope you can add this to hesk helpdesk

Not sure what you mean? You can already mark articles or entire categories as "private" meaning they are not accessible to customers.

Klemen wrote:Not sure what you mean? You can already mark articles or entire categories as "private" meaning they are not accessible to customers.

I don´t want to change the permissions for each item all the time, I just want to give a link to individual articles without customers can browse through the rest of the knowledgedatabase

Do you know what im mean?

What does stop the customer from just changing the ID and reading another article?