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Customer Category not visible

Posted: Fri Apr 24, 2015 7:41 am
by jeetusaini85
Hi,

By mistakenly i have disabled the customer category from the settings, but now i want it on submit ticket form but not able to enable again. I think i forgot it how to enable it.

Can you please guide me to do this.

Thanks :)

Re: Customer Category not visible

Posted: Fri Apr 24, 2015 6:36 pm
by Klemen
You need more than one PUBLIC category for the selection list to appear.

In HESK Admin panel go to "Categories". Then in the "Options" column of list of categories click any greyed-out "human" icon to make the category public.

Re: Customer Category not visible

Posted: Sat Apr 25, 2015 11:10 am
by jeetusaini85
Thanks Dear,

same has been resolved. :)