No email notification to staff member

Forum dedicated to Mods for HESK created by Mike Koch

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stijnvan
Posts: 20
Joined: Fri Feb 20, 2015 9:47 pm

No email notification to staff member

Post by stijnvan »

Hello,

when customer creates new ticket and after verifying his email address.

No email notification is sent to the assigned staff member. (ticket_assigned_to_you.txt)

regards,
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mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: No email notification to staff member

Post by mkoch227 »

Thanks for letting me know. This will be fixed in 2.1.1
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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