Can't execute SQL :Please notify webmaster at support

[jonamua1971]

i moved my site from one server to another and am getting this error:Error:

Can't execute SQL
Please notify webmaster at support@domain.com

[Klemen]

You probably either didn't move the HESK database or database login details have changed.

1. open hesk_settings.inc.php in a text editor
2. find:

Code: Select all

$hesk_settings['debug_mode']=0;

3. change it to:

Code: Select all

$hesk_settings['debug_mode']=1;

4. save and upload to the server
5. open HESK and you should get a better error message explaining where the error is.


Next time it would be better to follow recommended steps for moving HESK between servers:
http://www.hesk.com/knowledgebase/index.php?article=46