PHPJunkyard support forum • show ticket number in notification email

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show ticket number in notification email

Posted: Mon Oct 13, 2014 7:22 am

by nicm

hi,

how can I show ticket number in notification email for users. is there any specials tags for ticket number?

thanks.

Re: show ticket number in notification email

Posted: Mon Oct 13, 2014 11:42 am

by Klemen

There is no such tag at the moment, just tags listed here:
http://www.hesk.com/knowledgebase/index.php?article=35

Re: show ticket number in notification email

Posted: Tue Oct 14, 2014 4:28 am

by nicm

is there any way to include tracking ID and ticket number in notification email?