[solved] How to make attachment to be required?

[memz]

Hi,

I am new using Hesk but I really love this stuff because can really help my work.

I've problem, in my case I wanna make attachment to be required because it can help me to do my support to users. Can you help me with my case? I'm using HESK 2.5.3. Thanks.

[memz]

I already add in tetx.php to define what message that would appear if attachment not loaded and add the "asteric" sign to make "Attachment" to be important in index.php. But I didn't know where I should add hesk_error_buffer in submit_ticket.php.

Sould I edit this code ?

Code: Select all

// Attachments
	
	if ($hesk_settings['attachments']['use'])
	{
	    require_once(HESK_PATH . 'inc/attachments.inc.php');

	    $attachments = array();
        $trackingID  = $tmpvar['trackid'];
		
		for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++)
	    {
	        $att = hesk_uploadFile($i);
	        if ($att !== false && ! empty($att) )
	        {
	            $attachments[$i] = $att;
	        }
	    }
		
	}
	$tmpvar['attachments'] = '';

Is anyone can help me?

Thanks.

[Klemen]

Add the end you could try something like

Code: Select all

if ( count($attachments) == 0 )
{
// error buffer here
}

[memz]

Great..it works now..Thanks for the support.

[Profi4You]

Hello everyone!
I met with a similar task on HESK 3.4.3, everything was solved with the help of a hint from Klemen. Thank you very much!
If someone is interested in the solution, I can post it here.
Everyone have a good day!

[Klemen]

Sure, feel free to share.

[shddcit]

Hello everyone!
I met with a similar task on HESK 3.4.3, everything was solved with the help of a hint from Klemen. Thank you very much!
If someone is interested in the solution, I can post it here.
Everyone have a good day!

Of course, many of us are interested in this, lay it out. I'll be glad. There is the same need, because employees usually write unrealistic nonsense in the text of the message.