Add or remove columns from Home "Open Tickets" page
Posted: Tue Mar 11, 2014 6:37 pm
I found lots of folks asking how to add columns to the main Home page where 'Open Tickets' are displayed although not seeing any details on how to do it. I specifically want to show the "Owner", "Updated date/time" and "Category" as three additional columns on this "Home" / "Open Tickets" page.
I would also like the default Sort to be base on "Updated" with newest on top but that is less important.
Can this be done?
Thanks!
I would also like the default Sort to be base on "Updated" with newest on top but that is less important.
Can this be done?
Thanks!