Email piping - error returned
Posted: Fri Nov 29, 2013 12:27 pm
Version of script: 2.5.2
Host: shared host
Hello,
I did all the necessary settings to use Hesk email piping and read all the related posts about bouncing emails in this forum but still I couldn't find my solution.
Background:
1- I send an email to target email (suppurt@******.com);
2- The ticket is inserted to the database correctly;
2- The notification emails are sent to the ticket sender and staff;
3- Unfortunately, a bouncing email is sent for the ticket sender by below details:
Thank you in advance
Regards
Host: shared host
Hello,
I did all the necessary settings to use Hesk email piping and read all the related posts about bouncing emails in this forum but still I couldn't find my solution.
Background:
1- I send an email to target email (suppurt@******.com);
2- The ticket is inserted to the database correctly;
2- The notification emails are sent to the ticket sender and staff;
3- Unfortunately, a bouncing email is sent for the ticket sender by below details:
Could you please help me to resolve this problem?This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
pipe to |/home/******/public_html/support/inc/mail/hesk_pipe.php
generated by support@******.com
The following text was generated during the delivery attempt:
------ pipe to |/home/******/public_html/support/inc/mail/hesk_pipe.php
generated by support@******.com ------
------ This is a copy of the message, including all the headers. ------
...
Thank you in advance
Regards