cannot login to admin

[notepad]

I installed as per the readme to the letter, however, when I enter my password and click enter, it goes no where ...just removes the password.

Maybe it's the permissions ...when I chmod the ccount folder to 777, it changes the clicks.txt and ids.txt files ...when I chmod them to 666, it changes permissions on the ccount folder back to 666.

Seems I'm unable to chmod the ccount folder and the 2 named files each to different chmod (permission) settings.

Any ideas what to do?

[Klemen]

Hi,

I suggest you delete your current installation and install a fresh one. Then DON'T chmod the ccount folder, only CHMOD files ids.txt and clicks.txt to 666.

Regards

[notepad]

Hi Klemen,

Okay I deleted, then installed again as you suggested, setting permissions to 666 for only the two files.

Still, the only results I get when trying to login is that the url changes to having a ? mark after the php...

/ccount/index.php?


hmmm ...can you provide personalized, or fee based install?


Thanks in advance

[Klemen]

Hi,

What is the URL of your CCount installation? I will have a look, but please note it can take a day or two

Regards

[notepad]

Hi Klemen,

Here's the url: http://www.barremore.net/ccount/


thanks

[notepad]

Do you (or anyone) know of a PHP programmer who is qualified to troubleshoot this script and get it to work?

Surely someone can get the click counter script to function ...if it's working elsewhere.

I can pay whatever fee one might charge for the task.



...anyone out there actually work for a living?

Contact me: http://www.barremore.net/contact.html



# # #

[Klemen]

Hi there,

Really a strange thing, must admit. I guess it is something wrong with your PHP setup processing sessions.

For more info please proceed like this:

1. Create a new text document in Notepad and write this inside:
<?php

echo phpinfo();

?>

2. Save this file as "phpinfo.php" and upload it to your server.

3. Tell me the URL of this file

I will be able to tell you more when I have that info.

Regards,

[notepad]

...done.

The /phpinfo.php file is located off the root domain above.



# # #

[Klemen]

Hi,

Ok, that helped, I know what the problem is now

You have an old version of PHP installed on your server, version 4.0.6 which was released way back on 23rd June 2001. That version doesn't support some features CCount uses.

Now you could edit CCount to work with that version, but I strongly suggest that you contact your hosting company and ask them to upgrade PHP to version 4.3.10 which can be downloaded from http://www.php.net/downloads.php
This is a much more powerful, secure and up to date version than the current version you are running.

If they are a serious company they will do the upgrade for free (I wonder why they haven't in all these years...). If not, I suggest you start looking for a new hosting company, one that regularly updates its software.

One your PHP is updated to version 4.3.10 CCount should work without problems.

Regards

[notepad]

I will contact them with your suggestion.

...more later



# # #

[john]

and my host runs php version 4.3.10
john

[Klemen]

Hello John,

What server are you on? Linux (Redhat, Fedora, ...?), Windows (2000, NT, ...) or ...?

Regards

[johnmlane]

hi Klemen. i am on Linux. http://www.charternz.co.nz/ccount

thanks for any assistance
john

[Klemen]

Hi John,

I need your password to test it. You can either send me a private message (click the "PM" button below this post) or reset the password to the default one ("admin").

Regards

[johnmlane]

ok - pw is back to 'admin'

thanks
john