Hesk not sending emails

[TimPSNC]

Script URL:
Version of script: 2.5.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
Over the weekend my Hesk received about 450 SPAM emails, about a week after I disabled the spam check. I've reenabled it (and learnt from the experience), however now Hesk isn't sending emails out. Users don't get the autoresponder when they submit a ticket, and admins don't receive any notification of tickets being assigned. I haven't changed any other settings apart from this- any idea what it could be?

Thanks

Tim

[Klemen]

Since nothing changed in the code the email must be blocked somewhere. Perhaps by sending 450 spam emails your IP was (temporarily) blocked or blacklisted?

[TimPSNC]

I'm sending emails through phpmail()- could it have blocked it through this?

[Klemen]

No idea how your server is setup so can't really say (perhaps your server has weekly/monthly email sending limits, or your host has disabled php mail for you?).

You may want to try using SMTP server instead and see if that works.

[TimPSNC]

Thanks, my host blocked it so having to go through SMTP for now

Tim