Edit the open tickets view

Helpdesk for my helpdesk software

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akwil
Posts: 24
Joined: Fri May 24, 2013 10:00 am

Edit the open tickets view

Post by akwil »

Version of script: 2.4.2

Once again hello Klemen,
My third question (i hope the last one) is about the Admin Panel Home page.
Can i modify somehow the columns that are on the main page?
For example there are: Tracking ID,Updated,Name,Subject,Status,Last replier
I would like to have: TracikingID, DateCreated,Name,Subject,Status,Assigned_To
I know that it is here in: "inc/ticket_list.inc.php"

Is it possible to do it without writing additional code?

Greetings,
Artur
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Edit the open tickets view

Post by Klemen »

I'm afraid not, to do that you will need to modify the source code.

The good news is some examples have already been posted in the past, you might want to search the forum (this one and the HESK mods and add-ons forum).
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steve
Posts: 147
Joined: Tue Mar 27, 2012 9:32 pm

Re: Edit the open tickets view

Post by steve »

-Steve
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