Page 1 of 1

Display the number of views of the knowledge base in private

Posted: Tue Jan 22, 2013 5:53 am
by wed
hello
I'm in version 2.4.1
I first thank yours Klemen support for this solution which works relatively well.
Hesk user since a long time and I am fully satisfied with the solution

I meet a minor concern :)


when I put items in the knowledge base in private mode
the number of displays Viewed Articles in the private mode is not displayed when a staff member consults Article

display the number of articles in the knowledge base helps a lot to highlight certain item

is the same in the category list
we see no item number in the category in private mode



is a concern that is known or will not want to display?

thank you for your response

wed

Re: Display the number of views of the knowledge base in pri

Posted: Tue Jan 22, 2013 8:24 pm
by Klemen
Yes, the private articles aren't being tracked the same way like public ones.

I will see if I can fix this for 2.5 as it will take quite some modifications, not a quick fix I can post here.