Change the kb category to auto complete when Edit article
Posted: Fri Dec 21, 2012 7:34 am
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Version of script: 2.4.1
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There are near 200 category of KB in my hesk system, and the category continue increase every month, In tickets I use custom2 to store product category. I create a new table in db and update it manually, then use piece of js code to do the auto complete and return the result by a search.php for new tickets(admin and user), it works well, save many time and make it easy to select category.
How to do the similar thing when edit article in manage_knowledgebase.php, it look like is use category id not the text.
no idea where to start, any hint will be appreciated.
Version of script: 2.4.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
There are near 200 category of KB in my hesk system, and the category continue increase every month, In tickets I use custom2 to store product category. I create a new table in db and update it manually, then use piece of js code to do the auto complete and return the result by a search.php for new tickets(admin and user), it works well, save many time and make it easy to select category.
How to do the similar thing when edit article in manage_knowledgebase.php, it look like is use category id not the text.
no idea where to start, any hint will be appreciated.