Change the kb category to auto complete when Edit article

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
deserteagle369
Posts: 94
Joined: Wed Feb 29, 2012 2:00 am

Change the kb category to auto complete when Edit article

Post by deserteagle369 »

Script URL:
Version of script: 2.4.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

There are near 200 category of KB in my hesk system, and the category continue increase every month, In tickets I use custom2 to store product category. I create a new table in db and update it manually, then use piece of js code to do the auto complete and return the result by a search.php for new tickets(admin and user), it works well, save many time and make it easy to select category.

How to do the similar thing when edit article in manage_knowledgebase.php, it look like is use category id not the text.

no idea where to start, any hint will be appreciated.
Eagle
Life is a journey.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Change the kb category to auto complete when Edit articl

Post by Klemen »

Providing code samples is really out of the scope of this forum. Try searching Google for auto complete examples and scripts then apply that code to your specific needs.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply