PHPJunkyard support forum

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Version of PHP:
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(if not please do before posting)
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Hi, i login in section admin.php :
user: administrator
pass: admin

and blank page?

# Helpdesk software Hesk
# Version: 0.93 from July 5, 2005 (patch 0.93.1)
# File name: hesk_settings.inc.php
# File last modified: Sept 16, 2005
# Written 23rd April 2005 by Klemen Stirn (info@phpjunkyard.com)
# http://www.PHPJunkYard.com


/* Website settings */
$hesk_settings['site_title']="sistema de ticket
$hesk_settings['site_url']="http://www.dominio.com";

/* Help desk settings */
$hesk_settings['hesk_url']="http://www.dominio.com/ticket";
$hesk_settings['hesk_title']="Sistema de Soporte";
$hesk_settings['max_listings']="15";
$hesk_settings['language']="spanish";
$hesk_settings['print_font_size']="12";
$hesk_settings['debug_mode']="0";


/* Server info */
$hesk_settings['server_path']="/home2/user/public_html/ticket/";

Hello,

This is here for a reason, please provide this info:

Script URL:
Version of script:
Version of PHP:
Hosting company:
Have you searched THIS FORUM for your problem:
(if not please do before posting)
If so, what terms did you try:

I tried opening http://www.dominio.com/ticket but this URL doesn't exist.

You also have an error in the settings you posted:

$hesk_settings['site_title']="sistema de ticket

should be

$hesk_settings['site_title']="sistema de ticket";

Regards

Script URL: http://www.tutorialesdelweb.com/hesk/
Version of script: 391
Version of PHP: 4.3.11
Hosting company: none



Hi, install of new every, now where go:

http://www.domain.com/hesk/install.php

show me:


Welcome to Hesk
This script will help you install Hesk.

--------------------------------------------------------------------------------

This path should be used for $hesk_settings['server_path']:
/home2/usuario/public_html/hesk/

Correct server_path setting:

$hesk_settings['server_path'] = '/home2/usuario/public_html/hesk/';

--------------------------------------------------------------------------------

I replace :

$hesk_settings['server_path']:/home2/usuario/public_html/hesk/

For:

$hesk_settings['server_path'] = '/home2/usuario/public_html/hesk/';

it shows the same message

Welcome to Hesk
This script will help you install Hesk.

--------------------------------------------------------------------------------

This path should be used for $hesk_settings['server_path']:
/home2/usuario/public_html/hesk/

Correct server_path setting:

$hesk_settings['server_path'] = '/home2/usuario/public_html/hesk/';


sorry for my english

Hi,

Try 2 things:

1. Upload this to your server and put a link here so I can see:
http://www.phpjunkyard.com/extras/phpinfo.zip

2. In hesk_settings.inc.php change
$hesk_settings['debug_mode']="0";
to this
$hesk_settings['debug_mode']="1";
so I can see what errors it brings.

Also - please don't post new topics but reply to this one. Any new topics on the same issue will be removed.

Regards

thanks the archive hesk_settings.inc.php contain blank spaces in the finish the code i delete blank spaces and working fine