login admin blank page

Helpdesk for my helpdesk software

Moderator: mkoch227

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Miguel

login admin blank page

Post by Miguel »

Script URL:
Version of script:
Version of PHP:
Hosting company:
Have you searched THIS FORUM for your problem:
(if not please do before posting)
If so, what terms did you try:

Write your message below:


Hi, i login in section admin.php :
user: administrator
pass: admin

and blank page?

# Helpdesk software Hesk
# Version: 0.93 from July 5, 2005 (patch 0.93.1)
# File name: hesk_settings.inc.php
# File last modified: Sept 16, 2005
# Written 23rd April 2005 by Klemen Stirn (info@phpjunkyard.com)
# http://www.PHPJunkYard.com


/* Website settings */
$hesk_settings['site_title']="sistema de ticket
$hesk_settings['site_url']="http://www.dominio.com";

/* Help desk settings */
$hesk_settings['hesk_url']="http://www.dominio.com/ticket";
$hesk_settings['hesk_title']="Sistema de Soporte";
$hesk_settings['max_listings']="15";
$hesk_settings['language']="spanish";
$hesk_settings['print_font_size']="12";
$hesk_settings['debug_mode']="0";


/* Server info */
$hesk_settings['server_path']="/home2/user/public_html/ticket/";
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hello,

This is here for a reason, please provide this info:

Script URL:
Version of script:
Version of PHP:
Hosting company:
Have you searched THIS FORUM for your problem:
(if not please do before posting)
If so, what terms did you try:

I tried opening http://www.dominio.com/ticket but this URL doesn't exist.

You also have an error in the settings you posted:

$hesk_settings['site_title']="sistema de ticket

should be

$hesk_settings['site_title']="sistema de ticket";

Regards
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Guest

Post by Guest »

Script URL: http://www.tutorialesdelweb.com/hesk/
Version of script: 391
Version of PHP: 4.3.11
Hosting company: none



Hi, install of new every, now where go:

http://www.domain.com/hesk/install.php

show me:


Welcome to Hesk
This script will help you install Hesk.

--------------------------------------------------------------------------------

This path should be used for $hesk_settings['server_path']:
/home2/usuario/public_html/hesk/

Correct server_path setting:

$hesk_settings['server_path'] = '/home2/usuario/public_html/hesk/';

--------------------------------------------------------------------------------

I replace :

$hesk_settings['server_path']:/home2/usuario/public_html/hesk/

For:

$hesk_settings['server_path'] = '/home2/usuario/public_html/hesk/';

it shows the same message

Welcome to Hesk
This script will help you install Hesk.

--------------------------------------------------------------------------------

This path should be used for $hesk_settings['server_path']:
/home2/usuario/public_html/hesk/

Correct server_path setting:

$hesk_settings['server_path'] = '/home2/usuario/public_html/hesk/';


sorry for my english :oops:
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hi,

Try 2 things:

1. Upload this to your server and put a link here so I can see:
http://www.phpjunkyard.com/extras/phpinfo.zip

2. In hesk_settings.inc.php change
$hesk_settings['debug_mode']="0";
to this
$hesk_settings['debug_mode']="1";
so I can see what errors it brings.

Also - please don't post new topics but reply to this one. Any new topics on the same issue will be removed.

Regards
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Miguel

Post by Miguel »

thanks the archive hesk_settings.inc.php contain blank spaces in the finish the code :shock: i delete blank spaces and working fine :lol:
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