PHPJunkyard support forum

Hallo Klemen let me first say that your program is awesome and i will buy a copy of it 100 %

i was wondering just one thing it would be possible when you receive the mail to receive also the message ( now only the subject is being show ) ex: lets say a user send a ticket that its assigned to abc@abc i want also in the email to show the message that the users has entered.


sorry for sloopy english hope to hear you soon.

Daniele

Hello,

You will need to modify email templates to do that - add %%MESSAGE%% to the email template where you wish the message to appear.

For details please see here:
http://www.hesk.com/knowledgebase/?article=35