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New Features

Posted: Fri Jul 27, 2012 6:44 pm
by jfha73
Script URL: (Intranet for now)
Version of script: 2.3
Hosting company: None
URL of phpinfo.php: N/A
URL of session_test.php: N/A
What terms did you try when SEARCHING for a solution: None

Write your message below:

Hello Klemen,

It would be great if HESK had a Calendar Icon to check how the technicians are spending their time fixing problems.

Also, Can the Last replier column be removed from admin_main.php and replaced with Assigned to?

Thanks.

Re: New Features

Posted: Fri Jul 27, 2012 10:40 pm
by mkoch227
I'm not sure if you visited the "New Feature Request" sticky or not, but you can submit feature requests by going to https://hesk.uservoice.com/forums/69851-general.

In terms of changing the columns, I'm not sure how you would go about it, however it is out the scope of general support. I would look at the print_tickets.inc.php file in the inc folder first, as that is the php file used to generate the tables. You will have to use some php code to generate the staff list, as well as converting the ID to text. Sadly, I do not know how to achieve this at time time, however, it would be a nice item to see as well.

Re: New Features

Posted: Mon Jul 30, 2012 6:16 pm
by steve
To change the columns headings as you have requested, follow This Link