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notifiying after certain period of time

Posted: Tue Jul 03, 2012 3:23 pm
by yankibz
Write your message below: hey guys, i just wanted to know if there is a way to receive an email when, lets say, a ticket hasnt been answered after 5 days....

Re: notifiying after certain period of time

Posted: Wed Jul 04, 2012 6:11 pm
by Klemen
No, this is not something supported by HESK at the moment.