notifiying after certain period of time

Helpdesk for my helpdesk software

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yankibz
Posts: 1
Joined: Tue Jul 03, 2012 3:00 pm

notifiying after certain period of time

Post by yankibz »

Write your message below: hey guys, i just wanted to know if there is a way to receive an email when, lets say, a ticket hasnt been answered after 5 days....
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Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: notifiying after certain period of time

Post by Klemen »

No, this is not something supported by HESK at the moment.
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