Fix for piping not working with email clients (outlook)

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
minigadget
Posts: 1
Joined: Tue Jun 05, 2012 11:24 am

Fix for piping not working with email clients (outlook)

Post by minigadget »

I set up Hesk email piping and it seemed to work perfectly but I soon noticed that the pipe would fail with the error message 'local delivery failure' if the email was sent through outlook or any other email client.

I am on a VPS with Cpanel running Centos 5.5.

Here was the solution:

If you have WHM you can go to Software > EasyApache and follow the wizard. In Step 5 click on Exhaustive Options List and check the option for Mbstring. The wizard will then recompile Apache and PHP with the new module.

This fixed it for me and hope it will save someone some time...
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Fix for piping not working with email clients (outlook)

Post by Klemen »

Correct, Mbstring is required for email piping as it handles charset conversions.

When you get a "local delivery failed" message you need to check the entire error message as it many times contains a more specific error message.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply