Is there any sort of user manual or tutorial about using all the features of HESK.
At the moment I just seem to be stumbling through each part as best I can setting things up, and I can't tell if I'm missing out on any good features that I should be using.
User Manual
Moderator: mkoch227
Re: User Manual
I'm afraid not - there is no manual for HESK at the moment.
When you install HESK there is a message inserted - in admin panel under "Mail" with subject "Welcome to HESK!". You will find few steps there to get you started.
Other than that it is up to you to browse through the pages and test all buttons/settings.
When you install HESK there is a message inserted - in admin panel under "Mail" with subject "Welcome to HESK!". You will find few steps there to get you started.
Other than that it is up to you to browse through the pages and test all buttons/settings.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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You should follow me on Twitter hereHelp desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools