Spanish version does not display accents or ñ

[dld75]

Good afternoon,

I downloaded the Spanish version (Spanish):

http://www.hesk.com/languages/23/es.zip

But I can see neither tildes nor the letter ñ, and change the values​​:

httpd.conf ----> AddDefaultCharset UTF-8
php.ini --------> default_charset = "utf-8"

In the archives of the Spanish translation is the value:

text.php ------> $ hesklang ['ENCODING'] = 'iso-8859-1';

Change the value to:

text.php ------> $ hesklang ['ENCODING'] = 'utf-8';

But still the problem remains.
My configuration is:

Linux CentOS 6.2 64bit
Apache 2.2.15
PHP 5.3.3
MySQL 5.1.61

Could someone please help me?

[Klemen]

Seems to work fine in the demo, I use the original translation there (iso-8859-1):
http://www.hesk.com/demo/ticket.php?track=SJZ-6T5-55VV

If information is not saves as UTF-8 in the database then you might also need to convert tables to UTF-8 if you changed it to utf-8 and make sure the text.php file is saved in UTF-8 encoding (without byte order mark). To convert all tables run this for each table:

Code: Select all

ALTER TABLE table_name CONVERT TO CHARACTER SET utf8 COLLATE utf8_bin

Also can you post URL to your help desk so we can test it?

Also upload phpinfo.php file from the read this before posting page so we can see php details.

[dld75]

Thanks for the reply,

The way to correct my problem was leaving all files intact and just change the file /var/www/html/helpdesk/language/es/text.php to encoding UTF-8 without BOM using notepad+