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turn off reply enable notes

Posted: Wed Nov 30, 2011 2:21 pm
by pabney
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If I turn off reply to tickets for a user, it also disables notes. How would I go about turning off reply and still let a user add notes?

Thanks
Paul

Re: turn off reply enable notes

Posted: Wed Nov 30, 2011 8:15 pm
by Klemen
In admin_ticket.php try changing the first (just the first one!) instance of

Code: Select all

if ($can_reply)
to

Code: Select all

if (true)

Re: turn off reply enable notes

Posted: Wed Nov 30, 2011 8:52 pm
by pabney
Worked perfectly. Thanks so much. This makes my use of this wonderful script much more idiot proof.

Paul