Custom field when replying to ticket ?

[kilimats]

Is it possible to add a custom field when replying to a ticket, our team would like to add how much time we spent for each ticket update.

Another neat feature would be to add the total hours spent at the top and in the dashboard view, that would be PHENOMENAL !!!!

[Klemen]

It's planned for future, please use https://hesk.uservoice.com/forums/69851-general for feature suggestions (time spent on ticket is on top).