Auto response on closed ticket.

[wizard210]

Script URL:
Version of script: 2.3
Hosting company: localhost
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: auto close

Write your message below:

I was wondering if there was a way to auto send an email to customer informing them their ticket has been closed.

Maybe I'm missing it somewhere.

When I close a ticket I want the help desk to auto send an email informing the customer their ticket has been closed.

[Klemen]

HESK doesn't have such a feature at the moment, but will consider adding it to the next version.

You are welcome to post this (and other) ideas to the feature request forum:
https://hesk.uservoice.com/forums/69851-general