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Staff can see only Ticket created by him self

Posted: Sat Aug 13, 2011 11:55 am
by coeugh
Hello, i would like to disable anonymos to create ticket, and i add staff and i want that staff can only see and manage ticket created by each staff.

For exemple Moderator1 can only see ticket submited by him self (Moderator1)

Anyone can help me to solve this ?

Thanks.

Re: Staff can see only Ticket created by him self

Posted: Mon Aug 15, 2011 3:37 pm
by Klemen
The new version (2.3) might do the trick with permission settings where you can allow staff to only view tickets assigned to them. There's a beta (test) version out at the moment:
viewtopic.php?f=13&t=3663