Page 1 of 1

Hesk Support Software - File Permissions

Posted: Fri Jul 08, 2011 12:45 pm
by JunkMore
Script URL: http://sekhuthahrs.co.za/support
Version of script: New Installation
Hosting company: MWeb
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: file permissions hesk

Write your message below:
I was trying to install the Hesk Support script on a Unix server, but cannot change the file permissions on the "hesk_settings.inc.php" file and the "attachment" folder. I have looked everywhere but cannot find instructions to change permissions in order to successfully install the script on the server.

Re: Hesk Support Software - File Permissions

Posted: Mon Jul 11, 2011 1:58 pm
by Klemen
If on a unix server you should be able to do it over FTP, see this tutorial:
http://www.phpjunkyard.com/tutorials/ft ... torial.php

Otherwise you will need to contact your host and ask them to set the correct permissions.