Hesk Support Software - File Permissions

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
JunkMore
Posts: 1
Joined: Fri Jul 08, 2011 12:33 pm

Hesk Support Software - File Permissions

Post by JunkMore »

Script URL: http://sekhuthahrs.co.za/support
Version of script: New Installation
Hosting company: MWeb
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: file permissions hesk

Write your message below:
I was trying to install the Hesk Support script on a Unix server, but cannot change the file permissions on the "hesk_settings.inc.php" file and the "attachment" folder. I have looked everywhere but cannot find instructions to change permissions in order to successfully install the script on the server.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Hesk Support Software - File Permissions

Post by Klemen »

If on a unix server you should be able to do it over FTP, see this tutorial:
http://www.phpjunkyard.com/tutorials/ft ... torial.php

Otherwise you will need to contact your host and ask them to set the correct permissions.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply