Reply field

Helpdesk for my helpdesk software

Moderator: mkoch227

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militieschristi
Posts: 6
Joined: Mon Jun 06, 2011 6:34 pm

Reply field

Post by militieschristi »

Script URL:
Version of script:
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URL of phpinfo.php:
URL of session_test.php:
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Write your message below:

Basically I am trying to modify the HESK script slightly to add a custom field to the reply page.

We are using your software to keep track of Agencies who can contribute dollar amounts to people who need assistance with their utilities. We are a non profit organization so any help offered would be wonderful. I have had some experience with PHP and MYSQL with running a PHP forum so I am comfortable with making changes to the database and code.

What we are looking for is adding to the reply field an area to enter a dollar amount each agency who logs into the site can contribute to the case.

so it would say:

Message: (large text area)
Dollar amount:(small text field)

then it also would be nice if when we ran the reports that are already in the script if there was a way to add up each users dollar amount they have contributed each quarter spanning all cases.

Thank you kindly for your consideration

God bless
militieschristi
Posts: 6
Joined: Mon Jun 06, 2011 6:34 pm

Re: Reply field

Post by militieschristi »

If ANYONE has an idea of how I can pull this off it would be greatly appreciated, doesn't have to be the original programmer just some one with more experience than I possess
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Reply field

Post by Klemen »

I'm afraid such customizations are out of the scope of the free support here.

Your best bet is to hire someone to help you with this, for example try posting a project to www.vworker.com
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militieschristi
Posts: 6
Joined: Mon Jun 06, 2011 6:34 pm

Re: Reply field

Post by militieschristi »

sense we are a non profit paying what a coder is worth is out of our scope of financing at this time. I guess I will have to make the attempt to figure it out for myself if I can make heads or tails of it all

Thanks for your time
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