Extending maxlength on subject line

[gnyma]

Hi guys!

I have Hesk 2.2 and everything is running smoothly. Thanks so much for creating such a wonderful project!

I've searched google and also this board on how to extend the maxlength of the subject when I'm creating a knowledgebase article. Mine keeps truncating and I need it to be able to accommodate more text.

I've tried setting the maxlength to a couple of files (knowledgebase, manage_knowledgebase) but to no avail. I'm not sure if I'm missing something here. Can someone please point me to the right direction?

[Klemen]

It probably gets truncated in the database. You will need to edit the MySQL database (for example using phpMyAdmin) and changing filed "subject" in table "hesk_tickets" to accept more than 70 chars (from VARCHAR 70 to VARCHAR 255).