Hey Fellas,
We run a call center here with multiple clients. I want to be able to have the techs search for a contact that has already been entered. I know this can be done via the home -> search interface but it'd be nice to have it searchable when you click new ticket and have it populated automatically. I searched thru the forums and did not see this so I am unsure if it has already been done or not.
Thanks,
Collin
REQUEST - Search Saved Contacts
Moderator: mkoch227
Re: REQUEST - Search Saved Contacts
Not available with Hesk at the moment, no.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
You should follow me on Twitter hereHelp desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
-
JuggalotusHeat
- Posts: 2
- Joined: Mon Apr 04, 2011 3:33 pm
Re: REQUEST - Search Saved Contacts
ouch...Is there anyone/anywhere that could integrate something like that?