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Cannot change categories if "reply" is not granted

Posted: Fri Mar 25, 2011 2:48 pm
by comporder1
Script URL: closed
Version of script: 2.2
Hosting company: local
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: change category, move category

Write your message below:

A user that does NOT have "reply to tickets", but DOES have "Change ticket category" permissions can NOT change ticket category. The standard "you do not have permissions" error page is generated. I have a user that needs this functionality.

Thanks in advance for a fix to this.

Carey

Re: Cannot change categories if "reply" is not granted

Posted: Fri Mar 25, 2011 3:12 pm
by Klemen
Thanks for the heads up.

Open file admin/move_category.php in Notepad and delete

Code: Select all

hesk_checkPermission('can_reply_tickets');
This should fix the issue.

Re: Cannot change categories if "reply" is not granted

Posted: Fri Mar 25, 2011 3:29 pm
by comporder1
That fixed it. Thanks for the quick response.

Carey