Cannot change categories if "reply" is not granted

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
comporder1
Posts: 2
Joined: Fri Mar 25, 2011 2:41 pm

Cannot change categories if "reply" is not granted

Post by comporder1 »

Script URL: closed
Version of script: 2.2
Hosting company: local
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: change category, move category

Write your message below:

A user that does NOT have "reply to tickets", but DOES have "Change ticket category" permissions can NOT change ticket category. The standard "you do not have permissions" error page is generated. I have a user that needs this functionality.

Thanks in advance for a fix to this.

Carey
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Cannot change categories if "reply" is not granted

Post by Klemen »

Thanks for the heads up.

Open file admin/move_category.php in Notepad and delete

Code: Select all

hesk_checkPermission('can_reply_tickets');
This should fix the issue.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
comporder1
Posts: 2
Joined: Fri Mar 25, 2011 2:41 pm

Re: Cannot change categories if "reply" is not granted

Post by comporder1 »

That fixed it. Thanks for the quick response.

Carey
Post Reply