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Reports - OPEN & CLOSED Tickets

Posted: Fri Nov 05, 2010 7:09 am
by dbethea
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When running the reports, I have the option to view tickets "per day", "per month", "per user", or "per category". This is cool, but is there a way to configure the code to allow me to see the "OPEN & RESOLVED" tickets under "per user" and "per category" just like it is displayed under "per day" and "per month"?

Re: Reports - OPEN & CLOSED Tickets

Posted: Fri Nov 05, 2010 2:07 pm
by Klemen
I won't give any promises, but this *might* be available in the next version.

Re: Reports - OPEN & CLOSED Tickets

Posted: Tue Nov 09, 2010 1:01 am
by dbethea
Cool... I will not hold you to it, but I will look forward to it... lol :D

Re: Reports - OPEN & CLOSED Tickets

Posted: Tue Nov 09, 2010 7:53 pm
by Klemen
Tip: consider suggesting features here so I can better track them and allow others to vote on ideas:
https://hesk.uservoice.com/forums/69851-general