PHPJunkyard support forum

Is there a way to have subcategories associated with your main categories. I have a ton of departments here, and I want to subcategorize a lot of their category listings, but not sure how to do that.

Is there away to do that and not mess up the reports?

Subcategories unfortunately aren't supported at the moment, but planned for one of the future releases.

Sounds Awesome! I guess I will sit tight and wait for the next release...

You guys are doing an awesome job with this software. My company loves it!

Hi,
I'm Ahmed, I have same problem but i made something like that :.

Complain: From supporter
Complain: From service
Network: Cable unplugged
Network: share folder problem MSG
Network: Limited or no connectivity MSG
Network: i need more cable
Network: Connection success and fail again
Network: Slow network performance
Network: I need more share quota
Network: Create user share folder
Network: Delete user share folder
Internet: Unable to connect to any website
Internet: Unable to connect to a specific website
Internet: I approve to open website for "a user"
Internet: Unable to log in to a chat program
Internet: Unable to log in to a online program
Internet: Unable to log in to Transparent
Internet: slow download speed
Internet: slow overall performance
Internet: only one website is slow
Internet: Download files for me
Internet: Download is slow
Internet: upload is slow
Internet: upload files for me
Internet: Internet explorer error
Internet: Internet explorer hard to open
Internet: Internet explorer upgrade
Internet: Internet explorer open sites it self
Internet: Internet explorer change home page
Internet: Firewall proxy client problem
Internet: No internet connection at all
FTP : Create ftp account
FTP : Delete FTP account or folder
FTP : Change FTP account password
FTP : Unable to open external FTP
FTP : Unable to open internal FTP
FTP : Client unable to open our FTP
FTP : Client unable to copy or paste to our FTP
FTP : slow performance
FTP : I need write privilege to a FTP folder
Mail : unable to open outlook
Mail : unable to send e-mail(s)
Mail : unable to receive e-mail(s)
Mail : unable The e-mail is stuck in the outbox
Mail : Microsoft soft outlook upgrade.
Mail : Microsoft soft outlook downgrade.
Mail : outlook is very slow.
Mail : i need to be added to the company mail group
Mail : Outlook ask me for password
Mail : password reset
Mail : Create a new e-mail or group
Mail : Delete an e-mail or group
Backup : E-mail folder backup
Backup : Profile pack up
Backup : HDD backup

You use it if it is good for you.

ahmedvolks@gmail.com

Ahmed,

I appreceiate the response and suggestions. I to have done something similar to what you have presented. But because I have multiple departments using the site, I had to break things down via the department such as:

Software: Installation Related
Software: Account Related
Software: Maintenance Related
Software: Decommision Assistance
Network: Installation Related
Network: Maintenance Related
Network: Decommision Assistance
Security: Polygraphy
Security: Security Breifing
Secuirty: In Processing
Training: Training Request
Training: Training Feedback
etc...

Unfortunately hesk does not provide subcategories at this moment, but I am hoping that it is something that is provided within the next upgrade. It would definitely be beneficial to all shops using this system.