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Ticket Reply Carbon Copies

Posted: Wed Oct 13, 2010 5:16 pm
by morsedesign
Script URL: http://www.morseassoc.net/support
Version of script: 2.2
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Is there a way to make sure if you have multiple customer emails on one ticket that when one replies to it the other person is copied on the reply?

Re: Ticket Reply Carbon Copies

Posted: Thu Oct 14, 2010 12:38 pm
by Klemen
Hesk was never designed to support multiple customer e-mails in one ticket, so while such customizations may be possible they are unfortunately out of the scope of my free support here.

Re: Ticket Reply Carbon Copies

Posted: Thu Oct 14, 2010 12:47 pm
by morsedesign
Thanks anyway Klemen. Always good to ask.