Lock ticket in x days

Helpdesk for my helpdesk software

Moderator: mkoch227

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mvraven
Posts: 32
Joined: Mon Nov 30, 2009 3:34 pm

Lock ticket in x days

Post by mvraven »

Script URL:
Version of script: latest
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: lock, autolock

Write your message below:

What i would like is that if a ticket is closed and if it's 90 day's old the system automatically lock this ticket so that it can't be reopend again.

How can i do this?
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: Lock ticket in x days

Post by Klemen »

This would require quite some work to be done properly, but it's a good idea and I will try to include it in version 2.3
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