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The report in Hesk 2.2 is not working for me

Posted: Tue Sep 21, 2010 11:50 pm
by kumarullal
Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
Everything works great. I have disabled the Knowledge base in the settings.
However, the Reports shows 0 for any selection.
How do I resolve this issue.
Thanks in advance.

Re: The report in Hesk 2.2 is not working for me

Posted: Wed Sep 22, 2010 4:00 pm
by Klemen
Do you have any tickets in the help desk already? Reports will show 0 if there are no tickets in the database for the selected date range.

Re: The report in Hesk 2.2 is not working for me

Posted: Wed Sep 22, 2010 8:08 pm
by kumarullal
I had it. It did not work yesterday. Today, I check and it worked.
Thanks.