Admin Remind Open tickets status to the customers

Helpdesk for my helpdesk software

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lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Admin Remind Open tickets status to the customers

Post by lupolo »

Option to Email all the customers to remind them that there ar still tickets OPEN.
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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Post by hollandsedrop »

This is a long time and I want to say. I think it certainly should be.
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Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Good idea, yes, will be added.
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