History in a separate table

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christianoviedo
Posts: 2
Joined: Fri Jul 02, 2010 2:35 pm

History in a separate table

Post by christianoviedo »

Ticket history could be in a separate table, for statistical analysis.

The way it's designed is too hard to make a report, for example of timmings between answers.

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Klemen
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Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Will be considered for future versions (but timings of replies isn't included in history now).
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