Create a ticket within the Admin Panel /Assign to Me
Posted: Fri Jun 18, 2010 3:06 pm
Hello,
1.
wenn i create a tickit within the admin pannel, and select notify the customer also, i tink it will send it to the supporters instead of the customer?!
And where is the mail command for this command, can find in in this php file.
2.
is it possible that the option Assign to Me option wenn replying op a ticket is standard Not selected, maybe a option in the settings ..
1.
wenn i create a tickit within the admin pannel, and select notify the customer also, i tink it will send it to the supporters instead of the customer?!
And where is the mail command for this command, can find in in this php file.
2.
is it possible that the option Assign to Me option wenn replying op a ticket is standard Not selected, maybe a option in the settings ..