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Admins not recieving e-mail...

Posted: Thu Apr 29, 2010 12:10 pm
by delmar.ford
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When a costomer submits a ticket, they recieve an e-mail confirmation. This part works well, however I have three admins setup with e-mail addresss' but none of them recieve e-mail when a ticket is submitted. Where can I start to look to help diagnose the problem.

Posted: Sat May 01, 2010 2:16 pm
by Klemen
If you submit a ticket as a customer but using your admin e-mail do you get a notification?