ADMIN LOGIN DETAILS RECOVERY SYSTEM

Helpdesk for my helpdesk software

Moderator: mkoch227

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mnkeji
Posts: 2
Joined: Sun Jan 17, 2010 5:24 pm

ADMIN LOGIN DETAILS RECOVERY SYSTEM

Post by mnkeji »

Script URL:http://www.hesk.com
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Hello, please how can i recover my admin details, i installed hesk helpdesk and was able to log in but i cannot login afterwards , how can i recover my admin details.
mnkeji
Posts: 2
Joined: Sun Jan 17, 2010 5:24 pm

SOLVED, Great support from Hesk website.

Post by mnkeji »

The password reset script only resets the password, not the username.
You can either look in the mySQL database (table hesk_users) for the username or use the password reset script again, but open it in Notepad first and change

`pass`='499d74967b28a841c98bb4baaabaad699ff3c079'

to this:

`user`='Administrator'

Then you can use the default info to login;
User: Administrator
Pass: admin
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