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Searching problem

Posted: Thu Oct 01, 2009 12:33 pm
by lupolo
Script URL: http://www.ace-europe.nl/helpdesk/
Version of script: 2.1
URL of phpinfo.php: http://www.ace-europe.nl/helpdesk/phpinfo.php
URL of session_test.php: http://www.ace-europe.nl/helpdesk/session_test.php

Wenn searching for a specific customer in our database from Hesk, it will give the good amount and pages, but wenn clicking on the next page all the other pages will be shownd and all the suport tickets will be ther.

What could be the problem?

Posted: Fri Oct 02, 2009 4:23 pm
by Klemen
That was a bug in 2.1, upgrade to version 2.2

Posted: Fri Oct 02, 2009 4:30 pm
by Henrie
Klemen wrote:That was a bug in 2.1, upgrade to version 2.2
:shock: Where can version 2.2 be found? The official download on hesk.com is still version 2.1

Greetings,
Henrie

Posted: Fri Oct 02, 2009 4:38 pm
by lupolo
The same here :) Great is has been fixed!

Posted: Fri Oct 02, 2009 5:58 pm
by Klemen
Oh, my, sorry, I'm missing some sleep this week... I mean it has been a bug in 2.0 and fixed in 2.1 :oops: :lol:

So you do have 2.1 with all the files updated? Make sure you have print_tickets.inc.php and find_tickets.php from the original 2.1 version.