Searching problem

Helpdesk for my helpdesk software

Moderator: mkoch227

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lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Searching problem

Post by lupolo »

Script URL: http://www.ace-europe.nl/helpdesk/
Version of script: 2.1
URL of phpinfo.php: http://www.ace-europe.nl/helpdesk/phpinfo.php
URL of session_test.php: http://www.ace-europe.nl/helpdesk/session_test.php

Wenn searching for a specific customer in our database from Hesk, it will give the good amount and pages, but wenn clicking on the next page all the other pages will be shownd and all the suport tickets will be ther.

What could be the problem?
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

That was a bug in 2.1, upgrade to version 2.2
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Henrie
Posts: 1095
Joined: Sun Aug 14, 2005 8:57 pm

Post by Henrie »

Klemen wrote:That was a bug in 2.1, upgrade to version 2.2
:shock: Where can version 2.2 be found? The official download on hesk.com is still version 2.1

Greetings,
Henrie
I do not monitor the Gbook forums regularly anymore since I do not use the Gbook script myself anymore for a long time. But it helped me a lot in learning to understand php.
lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Post by lupolo »

The same here :) Great is has been fixed!
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Oh, my, sorry, I'm missing some sleep this week... I mean it has been a bug in 2.0 and fixed in 2.1 :oops: :lol:

So you do have 2.1 with all the files updated? Make sure you have print_tickets.inc.php and find_tickets.php from the original 2.1 version.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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