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Don't receive Email Notifications option for administrators

Posted: Tue Aug 18, 2009 2:06 pm
by Maz
Script URL:
Version of script: 2.1
Hosting company: Internal
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Email

Write your message below:

Is there any way to allow users to be administrator of the helpdesk but not receive emails. The other admins however need to receive emails from ticket updates / new ticket notifications.

Thanks for the great script,
Maz

Posted: Tue Aug 18, 2009 5:14 pm
by Klemen
Login to your account and you can disable notifications on the "Profile" page.

Posted: Wed Aug 19, 2009 7:45 am
by Maz
Thanks, another problem I'm having is an extreme slowness in Firefox. Are you aware of any problems when using Firefox instead of IE?

IE and IE tab for Firefox work great - just Firefox takes alot longer.

Posted: Wed Aug 19, 2009 9:46 am
by Klemen
Not that I am aware of, no. Works fine when I test it in FF (or Chrome or Opera). Also didn't receive any other reports of this.

Posted: Wed Aug 26, 2009 7:18 pm
by Maz
Must just be my Firefox or the server itself then.

Seems to work but it's hit and miss. Might be an excuse for a new server :)

Posted: Thu Aug 27, 2009 10:01 am
by Klemen
Check server loads (if you have WHM/Cpanel click the "Service status") next time it works slow. There are also ways to find which processes hog the most resources, but phpjunkyard.com is not a server support forum ;-)