Don't receive Email Notifications option for administrators

Helpdesk for my helpdesk software

Moderator: mkoch227

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Maz
Posts: 12
Joined: Fri Jun 05, 2009 1:11 pm

Don't receive Email Notifications option for administrators

Post by Maz »

Script URL:
Version of script: 2.1
Hosting company: Internal
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Email

Write your message below:

Is there any way to allow users to be administrator of the helpdesk but not receive emails. The other admins however need to receive emails from ticket updates / new ticket notifications.

Thanks for the great script,
Maz
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Login to your account and you can disable notifications on the "Profile" page.
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Maz
Posts: 12
Joined: Fri Jun 05, 2009 1:11 pm

Post by Maz »

Thanks, another problem I'm having is an extreme slowness in Firefox. Are you aware of any problems when using Firefox instead of IE?

IE and IE tab for Firefox work great - just Firefox takes alot longer.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Not that I am aware of, no. Works fine when I test it in FF (or Chrome or Opera). Also didn't receive any other reports of this.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Maz
Posts: 12
Joined: Fri Jun 05, 2009 1:11 pm

Post by Maz »

Must just be my Firefox or the server itself then.

Seems to work but it's hit and miss. Might be an excuse for a new server :)
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Check server loads (if you have WHM/Cpanel click the "Service status") next time it works slow. There are also ways to find which processes hog the most resources, but phpjunkyard.com is not a server support forum ;-)
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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