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Cannot move file to the attachments folder, please check you

Posted: Sat Aug 01, 2009 2:28 pm
by elgretor
Script URL:
Version of script:hesk20
Hosting company: www.000.space.com
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

here's my when trying to attach .txt. "Cannot move file to the attachments folder, please check you"


and also when im done creating ticket, and when i click the "view ticket"
it goes here "http://my-webs.org/notify/1.php"

thanks in advance

Posted: Fri Aug 07, 2009 8:54 am
by Klemen
I can't really be sure since you didn't post phpinfo.php file, but the first problem is *probably* because you have the wrong "Root/Server path" in your settings and the second one probably because of the wrong Hesk URL in the settings.

Login to admin panel and make sure all settings (all URLs, root/server path and others) are correct.

If you need more help you will need to post a link to your script and phpinfo.php file here for starters.