Cannot move file to the attachments folder, please check you

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
elgretor
Posts: 1
Joined: Sat Aug 01, 2009 1:54 pm

Cannot move file to the attachments folder, please check you

Post by elgretor »

Script URL:
Version of script:hesk20
Hosting company: www.000.space.com
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

here's my when trying to attach .txt. "Cannot move file to the attachments folder, please check you"


and also when im done creating ticket, and when i click the "view ticket"
it goes here "http://my-webs.org/notify/1.php"

thanks in advance
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

I can't really be sure since you didn't post phpinfo.php file, but the first problem is *probably* because you have the wrong "Root/Server path" in your settings and the second one probably because of the wrong Hesk URL in the settings.

Login to admin panel and make sure all settings (all URLs, root/server path and others) are correct.

If you need more help you will need to post a link to your script and phpinfo.php file here for starters.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply